Effective Date: 08/02/2024
At Flybi Technologies Private Limited (“Flybi,” “we,” “us,” or “our”), we are committed to protecting the personal and operational data of our clients, employees, and partners. This Data Protection Policy outlines how we collect, process, store, and protect data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Information Technology Act, 2000 (India), and other relevant regulations.
1. Purpose
This policy serves to ensure that Flybi:
- Processes personal and operational data in a lawful, fair, and transparent manner.
- Protects the privacy of individuals and ensures the security of all sensitive information collected during the course of our operations.
- Complies with all applicable data protection regulations to avoid breaches and mitigate risks.
2. Scope
This policy applies to all personal and operational data collected, processed, stored, or shared by Flybi in the course of its business operations, including but not limited to:
- Client data (contact information, business details, and financial data).
- Employee data (personal details, employment records).
- Drone-captured data, such as geospatial, environmental (e.g., air quality, PM₁₀ levels), volumetric data, and site-specific information.
- Data from third parties, partners, and service providers.
3. Data Collection and Processing
We collect and process data in the following ways:
- Client Data: We collect data such as names, email addresses, business addresses, tax identification numbers, and payment information to provide services and comply with legal requirements.
- Operational Data: This includes data collected by our drones during service missions, such as volumetric analysis, environmental monitoring, and site inspections.
- Employee Data: We collect and process employee data for employment-related purposes, including payroll, benefits, and regulatory compliance.
4. Legal Basis for Data Processing
Flybi processes personal and operational data based on the following legal grounds:
- Contractual Necessity: We process data to fulfill our contractual obligations with clients and service providers.
- Legal Obligations: We process data to comply with regulatory and tax requirements.
- Legitimate Interests: We may process data to improve our services, protect our business interests, or for operational improvements, provided it does not override the rights of the data subjects.
- Consent: In cases where consent is required (e.g., marketing communications), we will obtain clear and affirmative consent from the data subject before processing the data.
5. Data Protection Principles
Flybi adheres to the following core principles of data protection:
- Lawfulness, Fairness, and Transparency: Data is collected and processed lawfully, fairly, and transparently, with clear communication to data subjects regarding how their data is used.
- Purpose Limitation: Data is collected for specific, legitimate purposes and not further processed in a manner incompatible with those purposes.
- Data Minimization: We only collect data that is relevant and necessary for the intended purpose.
- Accuracy: We take reasonable steps to ensure that all personal and operational data is accurate and up-to-date.
- Storage Limitation: Data is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Integrity and Confidentiality: Data is processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful access, loss, destruction, or damage.
6. Data Security
We take extensive measures to protect personal and operational data, ensuring that it remains secure and confidential. These measures include:
- Encryption: We employ strong encryption protocols to protect data both in transit and at rest, particularly for sensitive data such as financial details and operational data collected during drone missions.
- Access Controls: Access to data is restricted to authorized personnel only, and all employees are required to adhere to strict confidentiality agreements.
- Regular Security Audits: We conduct regular audits and vulnerability assessments to identify and mitigate potential security risks.
- Anonymization and Pseudonymization: Where applicable, we anonymize or pseudonymize data to ensure it cannot be traced back to an individual, particularly in relation to operational data collected by our drones.
7. Data Sharing and Transfers
We only share data with third parties under the following circumstances:
- Service Providers: We may share data with trusted service providers who assist in the provision of our services, such as payment processors and IT infrastructure providers. These third parties are contractually obligated to protect the confidentiality and security of the data.
- Legal Compliance: We may disclose data where required by law, regulatory requirements, or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, data may be transferred as part of that transaction, subject to the same data protection obligations.
Where we transfer data outside India or the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect the privacy of individuals, such as through the use of standard contractual clauses or other approved mechanisms.
8. Data Subject Rights
Flybi respects the rights of individuals to access, control, and manage their personal data. As a data subject, you have the following rights under applicable data protection laws:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correction: You can request corrections to any inaccurate or incomplete personal data.
- Right to Deletion: You may request that we delete your personal data, subject to certain legal or contractual limitations.
- Right to Restriction of Processing: You can ask us to limit the processing of your personal data in specific circumstances.
- Right to Data Portability: In certain situations, you have the right to request that your personal data be transferred to another organization.
- Right to Object: You may object to the processing of your personal data in certain cases, such as for direct marketing purposes.
To exercise any of these rights, please contact us at support@flybi.in. We will respond to your request in accordance with applicable data protection laws.
9. Data Breach Notification
In the event of a data breach that compromises the personal data of our clients, employees, or partners, Flybi will promptly:
- Notify affected individuals and relevant authorities where required by law.
- Provide information about the breach, including the nature of the breach, the data affected, and any measures taken to mitigate potential harm.
- Take immediate steps to rectify the breach and prevent future incidents.
10. Data Retention
Flybi retains personal and operational data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, contractual, or regulatory obligations. Data will be securely deleted or anonymized when it is no longer needed.
11. Employee Responsibilities
All Flybi employees are required to:
- Comply with this Data Protection Policy and all relevant data protection laws.
- Participate in regular data protection training to understand the importance of safeguarding data.
- Report any suspected data breaches or security vulnerabilities to the Data Protection Officer immediately.
12. Changes to the Data Protection Policy
We may update this policy from time to time to reflect changes in our operations, legal requirements, or best practices. Any updates will be communicated to employees and clients through our website and other appropriate channels. We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Information
If you have any questions or concerns regarding this Data Protection Policy or your personal data, please contact us at:
Flybi Technologies Private Limited
Address: No. 535, 3rd Floor, 1st Main, 6th Cross, Raju Layout, Nagadevanahalli,
Bangalore – 560056, Karnataka, India
Phone: +91 8660948625
Email: support@flybi.in
